Staying in Touch

Previous Monday speech tips focused on different kinds of calls you will be making to friends or colleagues.  Examples of openers for different kinds of calls gives you confidence with telephone communication.  Be alert to the tone of voice– you can hear emotion not only in the pitch of the voice but also in the pauses. Do follow-up questions which show that you care. Use emotion in your voice — empathy and caring, gladness, surprise, congratulations. Because the shape of the lips and other mouth muscles change with emotion, people can actually hear your emotion even if they cannot see your face or body.

In the United States, 50% of all adults are single. 30% of all adults live alone. Reach out. Get and stay in touch with friends, colleagues and family.  That gives you and them support over a lifetime – people who care about your ups and downs.