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To Communicate Empathy in Speaking–Including Public Speaking– Do This

BLOG #186 for   Thursday. Oct 15, 2020 English Speaking Skills To Communicate Empathy in Public Speaking—Do This

Richard D. Lewis in his renown or famous book  When Cultures Collide  stated “Empathy is based on accepting differences and building on these in a positive manner. The Japanese may come to accept that American directness is, after all, honest.  The American may perceive that exaggerated Japanese courtesy is, after all, better than hostility.  If the Italian wants to talk 90 percent of the time with a Finn, who is content to be silent (in Finland, silence is fun), then are they not both happy and doing what they do best?”

The most important word in communication is “You”.

Use these in public speaking:

“You’ll get good value if you ________.”

“You understand the price we’ll pay if _________.”

“You can depend on this product to ____________.”

“You can rely on my department for ___________.”

“You are certainly welcome to ________________.”

  • Copyright 2020 Clear Talk Mastery, Inc.

Rule #1 for Public Speaking

BLOG #185 FOR WED.  Sept 30, 2020 Englspkg Skills  Rule #1 for Public Speaking alj09302020

Rule #1 for the content of your public speaking= Please don’t focus so much on yourself.  As my hairdresser would complain about a person who drove her crazy— Eleanor said,“I just wanted to blurt out, ‘It is not all about you.’”

 So, in your public speaking, find ways to address others’ needs.

  • “You can benefit if you __________________________.”
  • “You’ll gain direct access to ______________________.”
  • “You can win by _______________________________.”
  • “You deserve _________________________________.”
  • “You can count on _____________________________.”
  • “You can take advantage of ______________________.”
  • “You can now do something about ________________.”

Do you remember this from last week’s blog?  Fifty five percent of a person’s impression of you does not come from the words.  It comes from tone of voice and body language.

So please remember to smile.  This is how other people know you are friendly, accepting, supporting.

Did you know that even with a face mask  which protects other people from infection from you – other people can see the smile around your eyes.  Not only that. People can hear a smile—on the phone and, yes,  even through a face mask.

  • Copyright 2020 Clear Talk Mastery, Inc.

Have You Noticed This Wisdom in North American Media Stories?

SPEECH TIP ON WEBSITE FOR  TUESDAY, SEPT. 29, 2020 

The speech tip for today, Tuesday, September 29, 2020, is a summary of wisdom prevalent in media these last several years.  Well… just a preliminary summary. Just a bit and not all. For example pieces of this wisdom you will find here—the best seller in 2019, The Boy, the mole , the fox and the Horse by Charlie Mackesy, the Disney movies such as Frozen, adult TV police type procedurals such as Blue Blood,  NCIS Los Angeles, NCIS, 2020 Last Tango in Halifax—BBC.

Many of these stories seem to say:

1) Home is not always a place.  It is who you are with.

2) You are who you are, and you are different than any other person and you are valuable.

3) You are loved.

4)  Family is not always blood relatives.  Sometimes the best of the family or the only family is friend or friends.

5)  Sometimes work colleagues are family.  Sometimes the only family.

6) You are unique.

7)  Perhaps the best thing for you to do is what you do in a unique way.

8)  Do not measure your value from how you are treated.  You may be treated badly (or treated as a king or queen and the most valuable of the world).   Your value is not measured by either end of the spectrum.

9) What should you do when you feel bad?  Sometimes sharing and communicating these sad or bad feelings helps.   Sometimes not.  Sometimes thinking of what you are grateful for helps.  Sometimes thinking of happy stuff helps.  Sometimes  not.  Sometimes the best thing to do is wait.  Sometimes that is because all things pass or change, sooner or later.  Too bad some change takes lotttts of time.  Sometimes the best thing to do is to wait.  Sometimes that is because sometimes eventually you may feel bad enough that it will suddenly (or slowly)  make it easier for you to make change.  Maybe you will wait for a day, a week, or….? Then you notice that your heart and mind has become clear and you know what is the best thing for you to do at that time.

You know this—some wisdom stays the same over years, or decades, or centuries, ages, epochs.

And sometimes wisdom or what people think is true changes. Friends as family goes wayyy back in literature and stories.  More and more over the last  thirty years… and more… for many people, their family are their friends.  Their friends are more “family” to them than  their blood relatives.  For some people. Why? Lots of reasons, it depends on the individual person.

Friends as family  showed up in  television series after series in the USA—including the terrifically popular from the 1980s and 1990s and 2000s to now (still) “The Big Bang Theory”, “Friends”,  “Golden Girls”.  Police procedurals  2000s through now.

Is this “friends as family” bad?   Good?   Ack….Relationship is relationship. Connection is connection.  Love and acceptance is love and connection.

You call this a speech tip?   I asked myself that question. Yep, before I wrote these words and now after I wrote these words, I answered, yes this is indeed a speech tip.  If it still feels right tomorrow, I will post this as this week’s speech tip.

OK. I sat on this for 18 hours. Now for the end of this speech tip.   Speech is communication.  Cultural values are communicated in the stories of the time.  Cultural values are fun to think about. And talk about.  Cheers.

Copyright 2020 Clear Talk Mastery, Inc.