Title: Connect to People During Conversations

Blog Website Wed. September 23, 2020 by Dr. Antonia Lawrence Johnson

Connecting to the other person in conversation is good.  Especially good in these times of “safer at home.”  Here is an easy and informal way to connect to the other person in a conversation.  Just use these phrases–

• “You probably know from your own experience that _________.”
• “You know this situation or problem all too well:_______________.”
• “You probably know what happened when ___________________.”
• “You’ve certainly seen for yourself that:__________.”
•  “Whew. You might be relieved to learn ______________________.”

Emphasize the word “you.” 

You know this—55% of another person’s impression of you comes from your tone of voice and your body language.   Soooo, to  connect with another person in conversation, say these sentences with feeling.  And feel the emotion of the moment and little story or experience you are sharing.  That emotion will show up and be visible on your face.   Keep it simple.  Keep the emphasis on “you”.

• Copyright 2020 Clear Talk Mastery, Inc.

Blog #183 for Thursday, Sept. 17, 2020 by Dr. Antonia Lawrence Johnson

Great Communication- 2-  To Be the Best Version of Yourself

When you are communicating under any situation, the frame or point of view of yourself as being in an audition will focus you to make yourself to be the best version of yourself.  Strange but true, it is fun to be the best version of yourself!

 Practice these tips for communication whether in-person or remote or virtual meeting.  These are tips from experts about interviews.   You could even practice these tips on your own.  Like a rehearsal.    Actors and actress practice.  So do people who are going to do an interview for a job.  You can too.

When you are interviewing for a job, the frame of being in audition will focus you to make yourself stand out from other job applicants.   Practice these tips during your rehearsal for the interview:

• State or show the not-obvious.  Create an intriguing statement about yourself.  For example, a woman expecting to be told “Tell us a bit about yourself, “( the most popular interview question and the most popular question when first meeting someone), replied. “ I think I should tell you I’m a non-conforming conformist.”    Ack, just so you know, this example comes from an interview. And this woman explained what she meant and wound up getting the job.
• Think About and Show Outside- the -Usual: Think about something visual that really represents you or something that you  can do.  Perhaps a photo taken at an event you organized. Or a photo of you engaged in a hobby – maybe hiking, jewelry making, football/soccer, drawing. Use your smart phone photo!   If you have nothing that symbolizes your capabilities, look for a pattern not easily apparent just by looking at you (or in the case of a job interview, in your resume).  Be prepared to talk about that interest or talent, apart from your  everyday life or  work history.
• A quick and easy way to get some ideas about communicating about yourself to others is this: Get to media, including YouTube interviews: Watch interviews and make note of what works for persons to communicate about themselves.  Look for traits that make people likeable and competent.  Research indicates that people who use gestures are perceived as being more social. Research also indicates that people who speak clearly are perceived as being 30% smarter.
• Copyright 2020 Clear Talk Mastery, Inc.

Blog 182 for Thursday, Sept. 10, 2020 – Title: Presentation Time of Day- Pitfalls and How to Prevent the Bad  (English Communication Skills)

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These are COVID-19 times for now and for a while to come.  Some say that this while to come will be lengthy in some sort.  Some say COVID-19 just speeded up what was along the way, anyway.  For example, using technology to do one-on-one or small group, or even large group meetings.

One thing stays constant or the same: human beings. Information gleaned about human beings in what we call the sciences of social psychology, sociology, psychology, anthropology, education, just to name a few, probably remain pretty much the same.

In that light, do the following. Yep—for face-to-face OR remote meetings OR remote teaching.

What time of day will you be speaking or doing a presentation or even teaching?  Will it make a difference? Absolutely.

Here are some pitfalls.   Know these, and you can prevent problems.  For today’s blog  we will discuss  pitfalls for morning presentations.

Breakfast/early morning

• Listeners may be groggy. That means they are not alert.  Choose a stimulating issue which could be something that the people you are talking to do not agree on.  Or choose an anecdote to open with.   That little story could be about you (that’s actually great!) or about someone else.  Get audience involvement by having them raise their hand in agreement or disagreement.   I think even Zoom  or groups on Skype or Microsoft Teams Meeting allows for seeing  people’s faces.   The audience could raise one hand for No, or disagreement and two hands for yes, or agreement.
•       EVEN better—is to ask your question in this manner- “Raise your hand if you or someone you know has this issue or problem.   Yay—no embarressent
• People may be in a rush.  So this is not the time for leisurely humor or drawn-out details.  At breakfast or breakfast time, or early morning, more than any other time of day, it’s wise to heed the great US president Franklin Delano Roosevelt’s advice: “Be sincere, be brief, be seated.”  He said that 80 years ago. Still true, you think?
• Listeners may be preoccupied with work tasks of the day.  This, of course, will affect their receptivity or their willingness to listen to your point of view.  Draw them into the topic with quick anecdotes  or very little stories or thought provoking quotations.
• People attending your presentation whether in-person or virtual may be irritable. Why? Maybe because they had to change their morning commute to attend the meeting.  Maybe because they sure are tired of “safer at home,” or social distancing, or wearing face-masks or sure do yearn and desire for the freedom of pre COVID-19.    Lawdy… these days we ALL have lots of reasons to be irritable or grouchy or antagonistic.  And honestly, some people have more reasons than other people.

Mid-morning

• Listeners may need a coffee break.  If at all possible, provide coffee and tea.  If you are remote, you can’t provide caffeine liquids.  But you could announce at the beginning for everyone who can to get their cup of coffee or black or green tea or caffeine enhanced soda.  Otherwise listeners may head to the nearest cafeteria if you are in-person, or head to the kitchen area if you are remote and miss a chunk of your presentation.  That’s true for teaching too.
• Attendees may need to use the restrooms.  A good rule of thumb, a good quick tip: If your listeners have been sitting for more than an hour – for whatever reason– give them a quick three-minute break before you talk.    Otherwise, they’ll just leave in the middle anyway.  That means if this is an in-person presentation, they will nterrupt other people  in the audience and distract you.  If this is a remote presentation, people leaving to use the restrooms have just deprived you of valuable time to impart or give your information.
• People may need to check in to their office for messages.  These days, it is the mobile phone—for all sorts of messages.  Again, a three minute break is a good remedy—it gives them a chance to make a quick  check to their smart phone or  even to text a message or make a call without bothering the whole room, if you are in person.  Same thing is true for any remote or virtual meetings.  But don’t give them too long, or they may get bogged down with expanded work or personal life details

Immediately before lunch

• Listeners are hungry and probably can’t concentrate well.  Don’t be surprised if no one asks any questions before lunch.  It doesn’t mean they are bored.  It only means they’d rather go eat.  Thus it is for in-person and remote or virtual meetings.  Here’s a good alternative: Invite people to ask questions throughout your presentation.  Be sure to keep questions and answers in check so you don’t run overtime.  Audiences are very forgiving – except making them late for lunch.
• Listeners may well have been sitting all morning and may need to stretch.  What’s an easy solution? Invite them to stand up and take a thirty-second “stretch break” right at their seats.
• Listeners may get “information overload.”  Supplement  or expand out your speaking with handouts  for gatherings in-person so people can review material later. For virtual or remote communication—have a link ready to release at the end of the presentation which has information.  For gosh sake, most experts and seasoned or experienced presenters know to never  give out the supplemental information or study guide or summary information at the beginning of the presentation.  People, including me, cannot resist the temptation to be reading that while you are talking.

Coming in a future blog will be “What about lunch presentations.?”

Copyright 2020 Clear Talk Mastery, Inc.